Hi SmartAPI Team,
We are still consistently receiving rate-limit errors on the Historical Candle API (getCandleData) even though our request frequency is very low and requests are spaced minutes apart.
Recent failures on 6 Oct 2026 (UTC) occurred at approximately:

• 06:22:14
• 06:26:17
• 06:31:28
• 06:32:32
• 06:34:35
  The error is:
  DataException: exceeding access rate
  Important observations:
• Requests are not being sent in bursts.
• We have conservative client-side rate limiting and cooldown handling enabled.
• Quote/authentication APIs are working.
• The issue appears specific to getCandleData.
• Even isolated candle requests have sometimes been rejected.
• The application is running in paper mode only; no live order execution is involved.
  Could you please check whether there is any API-key, account-level, IP-level, or backend historical-data throttle/restriction affecting our account?
  Please also confirm whether the currently documented getCandleData limits are being enforced differently on the backend.
  We can provide the exact request payload and timestamps if required, but we will not share authentication tokens or API secrets publicly.
  Thanks.

]]>https://smartapi.angelone.in/smartapi/forum/topic/5692/getcandledata-rate-limit-continues-at-very-low-request-frequency-backend-telemetry-check-requiredRSS for NodeMon, 12 Oct 2026 18:40:47 GMTTue, 06 Oct 2026 06:43:29 GMT60