Missing index data in live websocket feed


  • Hello @admin

    While trading during live market hours, the feed data in websocket is missing LTP tick data for index although I get LTP tick data for options. For a few minutes there is no LTP tick data and I am not able to form candles. The issue gets resolved automatically in a couple of minutes. But this is unacceptable to have no index data for a few minutes. This is occurring very frequently nowadays. Please fix this issue ASAP. Today I made a loss on a winning trade just because I was getting empty tick data. I am having to manually keep an eye on my open positions and manually sell them. This is very frustrating. Please fix it ASAP. I do not want missing data for indexes.

    Thanks,
    Please comment if further clarifications are required from my end.


  • @geometry dash I am also facing same problem is this solved?


  • @admin

    please respond.


  • @admin

    I narrowed the issue down. This issue only starts happening after I disconnect a previously running script and resubscribe to a new script. But some days this issue does not happen at all even when I resubscribe to multiple scripts during the day. Clearly this is an issue from angle one's end.

    Please respond with a solution.