When i run streaming_intro file in spyder it shows below mentioned error


  • 2023-06-26 15:34:56.850534 : Start task in the background
    {'task': 'hb', 'channel': '', 'token': 'eyJhbGciOiJIUzUxMiJ9.eyJ1c2VybmFtZSI6IkQ5MjI0NSIsImlhdCI6MTY4Nzc1Njg4MiwiZXhwIjoxNjg3ODQzMjgyfQ.9LDZwxXC_mSYrO_dEy5BjahxxVx9Bons6HM7twAUUxxS1EkbpBC3xeu1VjAeWVqQef-RCSVM7Ps9UHdYT-Szow', 'user': 'D92245', 'acctid': 'D92245'}
    HeartBeat Sending Failed
    2023-06-26 15:34:57.217555 : Start task in the background
    {'task': 'hb', 'channel': '', 'token': 'eyJhbGciOiJIUzUxMiJ9.eyJ1c2VybmFtZSI6IkQ5MjI0NSIsImlhdCI6MTY4Nzc1ODgwMiwiZXhwIjoxNjg3ODQ1MjAyfQ.TqdtzW3c8ng5uH-Jet9j3HHRcQaUFUJE2majWDAVTpKvN25whzJpECjHYr1CYey9pb7-z8_fXQNXCJpi7hoL0g', 'user': 'D92245', 'acctid': 'D92245'}
    HeartBeat Sending Failed


  • Hi @dipesh-khatri

    Apologies for delayed response.
    Websocket is working fine from our end. Please reverify and let us know if the heartbeat failed error still occurs.

    Thanks & Regards,
    SmartAPI team