The operation has timed out

PareshBhatiya

Dear Team
Since the last few days clients have been getting Operation has timed out response while placing an order.
We are not getting API response till 15 seconds.
Due to this issue, clients are getting loss.

PareshBhatiya

@Moderator_2 said in The operation has timed out:

Kindly share us the API request & response along with few of the client codes on which timeouts occurred to analyze the issue from our end

Thanks for the prompt reply

Client Code:K658747
Time : 09:36 AM

API Request
{"variety":"NORMAL","tradingsymbol":"BANKNIFTY17JAN2447400PE","symboltoken":"35495","transactiontype":"BUY","exchange":"NFO","ordertype":"MARKET","producttype":"INTRADAY","duration":"DAY","price":0.0,"squareoff":0.0,"stoploss":0.0,"quantity":15}

API Response
StatusCode: 0
Error Message: The operation has timed out

Moderator_2

Hi @PareshBhatiya

Apologies for inconvenience caused.
Kindly share us the API request & response along with few of the client codes on which timeouts occurred to analyze the issue from our end

Thanks & Regards,
SmartAPI team