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Place order not responding till 15seconds

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  • P

    Dear Team

    Since last 4-5 days place order and order book API is not responding.
    Once we call place order API then we are not getting any response from API.
    Please check below API response for client code: L69877

    Order Time: 11:35 AM

    API Request
    {"variety":"NORMAL","tradingsymbol":"RBLBANK-EQ","symboltoken":"18391","transactiontype":"SELL","exchange":"NSE","ordertype":"MARKET","producttype":"INTRADAY","duration":"DAY","price":0.0,"squareoff":0.0,"stoploss":0.0,"quantity":186}

    API Response
    The operation has timed out

    API should respond within milliseconds but it is taking too much time to respond that's why we are getting "The operation has time out" response.

    All clients are facing this issue.

    0 P 1 Reply
  • M

    Hi @PareshBhatiya

    Apologies for inconvenience caused.
    We are checking on this issue. Will update u as soon as possible

    Thanks & Regards,
    SmartAPI team

    0
  • P

    @Moderator_1 plz reply on my query.

    0 M 1 Reply