Trying to enable TOTP but it failed

soumyapaul22 · Nov 1, 2024, 6:59 PM

Hi Team,

I am trying to enable TOTP but it is failing.
First I tried using my credential and got error as : LoginbyPassword is not allowed. Please switch to Login by MPIN now.
Then in the credential section I passed the mPin: Something Went Wrong, Please Try After Sometime.

This is very frustrating.

Thanks,
Soumya

parminder360 · Nov 1, 2024, 6:59 PM

@soumyapaul22 did you your issue is solved or not

Moderator_3 · Aug 12, 2024, 8:48 AM

Hi @soumyapaul22 Could you please share your client id for imediate investigate from our end what's the issue.

Regards,
SmartAPI Team