@aksharmty @admin : Same issue with me: {'data': '', 'errorCode': 'AG8001', 'message': 'Invalid Token', 'success': False}

@admin : {'data': '', 'errorCode': 'AG8001', 'message': 'Invalid Token', 'success': False}, While fetching getCandleData please resolve it ASAP.

Same error for me also please resolve it. ASAP

@admin : Why you guys do this on dev server. you should create separate server for you testing.

[Thu Aug 12 12:40:48.620578 2021] [wsgi:error] [pid 459880] Error info: [Errno 104] Connection reset by peer
[Thu Aug 12 12:40:49.854989 2021] [wsgi:error] [pid 459880] 2021-08-12 12:40:49.854883 : Start task in the background
[Thu Aug 12 12:40:49.856281 2021] [wsgi:error] [pid 459880] {'task': 'hb', 'channel': '', 'token': '098439066', 'user': 'C81717', 'acctid': 'C81717'}
[Thu Aug 12 12:40:49.856372 2021] [wsgi:error] [pid 459880] HeartBeat Sending Failed
Failed

@admin Daily i am getting this i think i need to switch to other broker. it is a websocket issue.

Tue Aug 03 15:09:26.530156 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:28.221222 2021] [wsgi:error] [pid 250530] __on_open################
[Tue Aug 03 15:09:28.221771 2021] [wsgi:error] [pid 250530] {'task': 'cn', 'channel': 'NONLM', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:28.222409 2021] [wsgi:error] [pid 250530] mw -> nse_fo|38672&nse_fo|38651
[Tue Aug 03 15:09:28.222664 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:28.222312 : Start task in the background
[Tue Aug 03 15:09:28.222712 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:34.673499 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:34.673398 : Start task in the background
[Tue Aug 03 15:09:34.673566 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:34.673650 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:36.052049 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:36.051921 : Start task in the background
[Tue Aug 03 15:09:36.052147 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:36.052240 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:36.052311 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:36.052281 : Start task in the background
[Tue Aug 03 15:09:36.052344 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:36.052393 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:37.139107 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:37.138949 : Start task in the background
[Tue Aug 03 15:09:37.139212 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:37.139291 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:39.737668 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:39.737562 : Start task in the background
[Tue Aug 03 15:09:39.737748 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:39.737839 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:40.017707 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:40.017602 : Start task in the background
[Tue Aug 03 15:09:40.017783 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:40.017865 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:41.376181 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:41.376052 : Start task in the background
[Tue Aug 03 15:09:41.376260 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:41.376343 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:41.977544 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:41.977421 : Start task in the background
[Tue Aug 03 15:09:41.977624 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:41.977706 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:42.678998 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:42.678882 : Start task in the background
[Tue Aug 03 15:09:42.679086 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:42.679180 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:43.480688 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:43.480558 : Start task in the background
[Tue Aug 03 15:09:43.480802 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:43.480892 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:45.459495 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:45.459377 : Start task in the background
[Tue Aug 03 15:09:45.459608 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:45.459712 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:45.656337 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:45.656188 : Start task in the background
[Tue Aug 03 15:09:45.656448 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:45.656586 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:46.705969 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:46.705850 : Start task in the background
[Tue Aug 03 15:09:46.706587 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:46.706716 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:48.351425 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:48.351310 : Start task in the background
[Tue Aug 03 15:09:48.351516 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:48.351607 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:52.299065 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:52.298959 : Start task in the background
[Tue Aug 03 15:09:52.299311 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:52.299430 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:55.169820 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:55.169704 : Start task in the background
[Tue Aug 03 15:09:55.169904 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:55.170000 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:56.560639 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:56.560533 : Start task in the background
[Tue Aug 03 15:09:56.560730 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:56.560820 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:09:58.250693 2021] [wsgi:error] [pid 250530] 2021-08-03 15:09:58.250566 : Start task in the background
[Tue Aug 03 15:09:58.250805 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:09:58.250917 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:04.703900 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:04.703785 : Start task in the background
[Tue Aug 03 15:10:04.703989 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:04.704103 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:06.082529 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:06.082424 : Start task in the background
[Tue Aug 03 15:10:06.082620 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:06.082702 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:06.082770 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:06.082747 : Start task in the background
[Tue Aug 03 15:10:06.082795 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:06.082866 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:07.158681 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:07.158540 : Start task in the background
[Tue Aug 03 15:10:07.158767 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:07.158891 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:09.756116 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:09.756005 : Start task in the background
[Tue Aug 03 15:10:09.756816 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:09.756992 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:10.044657 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:10.044547 : Start task in the background
[Tue Aug 03 15:10:10.044744 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:10.044837 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:11.406650 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:11.406542 : Start task in the background
[Tue Aug 03 15:10:11.406749 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:11.406860 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:12.001472 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:12.001364 : Start task in the background
[Tue Aug 03 15:10:12.001552 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:12.001633 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:12.709430 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:12.709321 : Start task in the background
[Tue Aug 03 15:10:12.709519 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:12.709603 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:13.491214 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:13.491088 : Start task in the background
[Tue Aug 03 15:10:13.491299 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:13.491415 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:15.482981 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:15.482879 : Start task in the background
[Tue Aug 03 15:10:15.483050 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:15.483148 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:15.660837 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:15.660731 : Start task in the background
[Tue Aug 03 15:10:15.660913 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:15.660993 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:16.732080 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:16.731973 : Start task in the background
[Tue Aug 03 15:10:16.732167 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:16.732260 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:18.364375 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:18.364271 : Start task in the background
[Tue Aug 03 15:10:18.364449 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:18.364533 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:22.329684 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:22.329568 : Start task in the background
[Tue Aug 03 15:10:22.329828 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:22.329941 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:25.195062 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:25.194951 : Start task in the background
[Tue Aug 03 15:10:25.195150 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:25.195243 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:26.574080 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:26.573970 : Start task in the background
[Tue Aug 03 15:10:26.574180 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:26.574281 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:28.276489 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:28.276386 : Start task in the background
[Tue Aug 03 15:10:28.276570 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:28.276653 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:34.734385 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:34.734253 : Start task in the background
[Tue Aug 03 15:10:34.734477 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:34.734605 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:36.111055 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:36.110929 : Start task in the background
[Tue Aug 03 15:10:36.111136 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:36.111223 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:36.111281 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:36.111256 : Start task in the background
[Tue Aug 03 15:10:36.111307 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:36.111343 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:37.166447 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:37.166339 : Start task in the background
[Tue Aug 03 15:10:37.166525 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:37.166608 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:39.771842 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:39.771735 : Start task in the background
[Tue Aug 03 15:10:39.771921 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:39.772012 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:40.075009 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:40.074910 : Start task in the background
[Tue Aug 03 15:10:40.075079 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:40.075179 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:41.437102 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:41.436986 : Start task in the background
[Tue Aug 03 15:10:41.437622 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:41.437845 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:42.009343 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:42.009208 : Start task in the background
[Tue Aug 03 15:10:42.009445 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:42.009528 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:42.739829 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:42.739716 : Start task in the background
[Tue Aug 03 15:10:42.739908 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:42.739990 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:43.503125 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:43.503013 : Start task in the background
[Tue Aug 03 15:10:43.503211 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:43.503303 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:45.505809 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:45.505647 : Start task in the background
[Tue Aug 03 15:10:45.505897 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:45.506027 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:45.681368 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:45.681258 : Start task in the background
[Tue Aug 03 15:10:45.681447 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:45.681528 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:46.762535 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:46.762429 : Start task in the background
[Tue Aug 03 15:10:46.762618 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:46.762701 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed
[Tue Aug 03 15:10:48.385596 2021] [wsgi:error] [pid 250530] 2021-08-03 15:10:48.385493 : Start task in the background
[Tue Aug 03 15:10:48.385675 2021] [wsgi:error] [pid 250530] {'task': 'hb', 'channel': '', 'token': '0988094585', 'user': 'C81717', 'acctid': 'C81717'}
[Tue Aug 03 15:10:48.385768 2021] [wsgi:error] [pid 250530] HeartBeat Sending Failed

@admin : So i got the solution it's from my side my ip is blocked from your server. after restarting my server it's working again. but your service is worse even your team member didn't know about SmartAPI.

@admin I have changed api key, restart the pc, check connectivity everything is working fine at my side please look into it. Something is wrong with server side.

@admin I Have changed the password but still not working . any way to troubleshoot ?

@admin When i am trying to call you but no one is responding and since morning i am trying it not working.
but before that it working fine. please arrange call if possible. My client id is : C81717