@smalgo Thank you!

@admin Could you please escalate this to your team as soon as possible?

This issue is breaking our algo and impacting live trading. Stability is critical — we’d much prefer things to be reliable rather than having to firefight during market hours.

It appears to be a widespread issue. On our end, all F&O instruments are affected — the API is returning only the base symbol instead of the full contract identifier (TRADINGSYMBOL).

We’d really appreciate urgent attention to this.

New Response

{
    "status": true,
    "message": "SUCCESS",
    "errorcode": "",
    "data": {
        "fetched": [
            {
                "exchange": "NFO",
                "tradingSymbol": "PNB",
                "symbolToken": "52500",
                "ltp": 110.61,
                "open": 108.94,
                "high": 110.69,
                "low": 108.94,
                "close": 108.56,

Old Response

{
    "status": true,
    "message": "SUCCESS",
    "errorcode": "",
    "data": {
        "fetched": [
            {
                "exchange": "NFO",
                "tradingSymbol": "CUB26SEP24140PE",
                "symbolToken": "108288",
                "ltp": 0.15,
                "open": 0.2,
                "high": 0.2,
                "low": 0.15,
                "close": 0.15,
                "lastTradeQty": 15000,t

@smalgo Thank you!

@admin Could you please escalate this to your team as soon as possible?

This issue is breaking our algo and impacting live trading. Stability is critical — we’d much prefer things to be reliable rather than having to firefight during market hours.

It appears to be a widespread issue. On our end, all F&O instruments are affected — the API is returning only the base symbol instead of the full contract identifier (TRADINGSYMBOL).

We’d really appreciate urgent attention to this.

New Response

{
    "status": true,
    "message": "SUCCESS",
    "errorcode": "",
    "data": {
        "fetched": [
            {
                "exchange": "NFO",
                "tradingSymbol": "PNB",
                "symbolToken": "52500",
                "ltp": 110.61,
                "open": 108.94,
                "high": 110.69,
                "low": 108.94,
                "close": 108.56,

Old Response

{
    "status": true,
    "message": "SUCCESS",
    "errorcode": "",
    "data": {
        "fetched": [
            {
                "exchange": "NFO",
                "tradingSymbol": "CUB26SEP24140PE",
                "symbolToken": "108288",
                "ltp": 0.15,
                "open": 0.2,
                "high": 0.2,
                "low": 0.15,
                "close": 0.15,
                "lastTradeQty": 15000,t

Hello @admin,

We’ve noticed an issue with the Quotes API today — it’s returning incorrect trading symbols. Specifically, when quoting Futures or Options, it’s only returning the base symbol instead of the full trading symbol.

For example, instead of getting "PNB28OCT25FUT", the API is returning just "PNB".

This functionality was working fine until Friday, so it seems something may have changed or broken over the weekend.

Could you please check and advise?

I am requesting a quote for PNB28OCT25FUT and got below response.

{
    "status": true,
    "message": "SUCCESS",
    "errorcode": "",
    "data": {
        "fetched": [
            {
                "exchange": "NFO",
                "tradingSymbol": "PNB",
                "symbolToken": "52500",
                "ltp": 110.03,
                "open": 108.94,
                "high": 110.19,
                "low": 108.94,
                "close": 108.56,
                "lastTradeQty": 8000,
                "exchFeedTime": "29-Sep-2025 09:57:02",
                "exchTradeTime": "29-Sep-2025 09:56:59",
                "netChange": 1.47,
                "percentChange": 1.35,
                "avgPrice": 109.54,
                "tradeVolume": 13328000,
                "opnInterest": 156960000,
                "lowerCircuit": 97.7,
                "upperCircuit": 119.42,
                "totBuyQuan": 2480000,
                "totSellQuan": 2736000,
                "52WeekLow": 0.0,
                "52WeekHigh": 115.94,
                "depth": {
                    "buy": [
                        {
                            "price": 110.02,
                            "quantity": 8000,
                            "orders": 1
                        },
                        {
                            "price": 110.01,
                            "quantity": 8000,
                            "orders": 1
                        },
                        {
                            "price": 109.99,
                            "quantity": 16000,
                            "orders": 2
                        },
                        {
                            "price": 109.98,
                            "quantity": 16000,
                            "orders": 2
                        },
                        {
                            "price": 109.97,
                            "quantity": 24000,
                            "orders": 3
                        }
                    ],
                    "sell": [
                        {
                            "price": 110.09,
                            "quantity": 8000,
                            "orders": 1
                        },
                        {
                            "price": 110.1,
                            "quantity": 24000,
                            "orders": 2
                        },
                        {
                            "price": 110.11,
                            "quantity": 8000,
                            "orders": 1
                        },
                        {
                            "price": 110.12,
                            "quantity": 8000,
                            "orders": 1
                        },
                        {
                            "price": 110.13,
                            "quantity": 8000,
                            "orders": 1
                        }
                    ]
                }
            }
        ],
        "unfetched": []
    }
}

Dear Friends

I send request three times for migration of Accuout for api Trading. Bit still no response. Please suggest what to do for migration.

SDNP1021
SDNP1022
DIYD86437

@admin Kindly migrate account number SDNP1021, SDNP1022 FOR API systemm

Kindly migrate account number SDNP1021 & SDNP1022 FOR API systemm

@admin KINDLY MIGRATE MY ACCOUNT

Hello, kindly migrate account DIYD86437 to the new system. Getting Client Authentication Error.