GetCandleData API randomly returns 403

[Madhusree]

Request:
{"exchange":"NSE","symboltoken":"20374","interval":"FIFTEEN_MINUTE","fromdate":"2021-07-19 11:01","todate":"2021-07-19 11:45"}

Response:
{"status":403,"message":""}

This is not happening all the time, But occurs 20 - 30 times randomly in a day.

[admin]

HI @Madhusree we have reported this to the team.

[admin]

HI @Madhusree said in GetCandleData API randomly returns 403:

Request:
{"exchange":"NSE","symboltoken":"20374","interval":"FIFTEEN_MINUTE","fromdate":"2021-07-19 11:01","todate":"2021-07-19 11:45"}
Response:
{"status":403,"message":""}
This is not happening all the time, But occurs 20 - 30 times randomly in a day.

this is happening as you are breaching the maximum request limit kindly check the documentation.

[Madhusree]

In my todays (27/07/2021) log, I noticed getCandleData method returns some weird errors more than 50 times.

Error 1:

Sample Request:
{"exchange":"NSE","symboltoken":"694","interval":"FIFTEEN_MINUTE","fromdate":"2021-07-27 09:46","todate":"2021-07-27 10:15"}

Response:
{"status":500,"message":"Internal Server Error"}

Error 2:

Sample Request:
{"exchange":"NSE","symboltoken":"20374","interval":"FIFTEEN_MINUTE","fromdate":"2021-07-27 09:50","todate":"2021-07-27 10:19"}

Response:
TypeError: Cannot read property 'status' of undefined

[admin]

HI @Madhusree We have reported this to the team we are evaluating the options we will update you soon.

[Madhusree]

@admin Any update on above issue?

[admin]

HI @Madhusree we will analyze and update you.

[Madhusree]

@admin
Client ID: M436859

[admin]

HI @Madhusree ok we have noted this we will try to evaluate kindly provide your client id.