Order Placement and Data Fetching Issues since yesterday
-
@admin Many users have been facing errors while trying to fetch data and place orders via api since yesterday. A post was made yesterday as well without any response. The issue seemed to have resolved by afternoon but is there again today morning. Could we get some clarification as to why this is happening or when it will stop by?
-
@admin The issue is now resolved
-
@admin can you confirm what was the issue, I go very weird quantities back when fetching order book. Please confirm so our debugging becomes easier
{'variety': 'NORMAL', 'tradingsymbol': 'BANKNIFTY02FEB2342800CE', 'symboltoken': '49406', 'transactiontype': 'SELL', 'exchange': 'NFO', 'ordertype': 'MARKET', 'producttype': 'CARRYFORWARD', 'duration': 'DAY', 'price': '0.0', 'squareoff': '0.0', 'stoploss': '0.0', 'quantity': '44444444444444444444444444444444444444444444444444', 'trailingstoploss': '0.0', 'disclosedquantity': '0', 'triggerprice': '0.0'}}, -
Hi @pari
We are aware of the error being faced by clients. Our team is currently looking into the internal error issue and working towards a resolution. We apologize for the inconvenience and appreciate your patience as we work towards a solution. -
@admin Waiting for an acknowledgement at least. Ignoring this issue is highly unprofessional.