Live market feed auto disconnect | Java SDK

ROHITA · May 28, 2021, 4:45 AM

Every time I connect for live market data feed. The ticker disconnects automatically within 10 mins. Any fix for this ?

admin · Jul 20, 2021, 6:51 AM

HI @vvbchandrasekhar We have noted this will update you soon.

vvbchandrasekhar · Jul 19, 2021, 1:34 PM

@admin Please let me also know the root cause and when this is fixed. The feed stopped around 13:07 today and ran fine from 9:18 onwards on 2021-07-19.

Did anyone try to restart or resubscribe?

admin · Jul 19, 2021, 1:34 PM

Hi @theVishal Our team is working on this.

theVishal · May 31, 2021, 9:04 AM

Hello admin,

Even I am facing the same issue. The ticker automatically disconnects after sometime.

admin · May 31, 2021, 7:56 AM

Dear @ROHITA Our team is working on this

ROHITA · May 31, 2021, 4:12 AM

@admin Any suggestions on this please ? I am still seeing the same behavior.

admin · May 28, 2021, 7:57 AM

HI @ROHITA we will get back to you on this soon.

ROHITA · May 28, 2021, 7:38 AM

I call the subscribe method for SmartTickerApi with parameters:

Script - "nse_fo|124303&nse_fo|124307&nse_fo|124306&nse_fo|124302&nse_fo|124310&nse_fo|124299"
task - "mw"

I started getting ticks on 2021-05-28 10:07:34. But then got a disconnect message on 2021-05-28 10:09:20

admin · May 28, 2021, 5:46 AM

Hi @ROHITA post your request and response here.