I have two apps associated to my account. I tried to change the IPs of once of the app and getting error message "Primary Static IP is already associated with another App" whereas the IP is not used in any of the App.
Please guide as the IP is not used in any of my App as primary or secondary.
@santokh3386 Dear @Nishanth_002 and @admin @admin1 Can anyone please help to understand the issue and resolve the same.
thanks
Hi,
I have two apps associated to my account. I tried to change the IPs of once of the app and getting error message "Primary Static IP is already associated with another App" whereas the IP is not used in any of the App.
Please guide as the IP is not used in any of my App.
Dear @admin, Thanks for your time and prompt helping. Now with the given url i am able to see my existing apps as well. The issue got resolved. Thanks again :)
@admin Sorry for bothering multiple times. I am able to login from the previously created APP key for the same is 8fPncuiM. Which is working file but i can not see this app in my app store. the configuration is proper and working. But Its not visible.
The app which is visible has some misconfiguration and if i try to change the public IP it says IP alreay used in APP (that is not visible). When I try to login to this app it is not redirecting me to the desired page. So i am stuck in between. Please help to to see my old app.
@admin Hi Thanks for the confirmation. But to update i need to see the app as of now i can not see my all aps to update the details. If you can help that will be great.
@admin thanks for the prompt reply. there must be 2 app active and if the app is inactive I should be able to see it in can to check any confirmation or to reactivate it. In new app I tried to enter the public ip which might have been used in inactive app. I am getting prompt that ip is already used. I request if I can see my inactive apps as well that will be helpful.
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@admin hi my client id is S1619051. If it helps. We are told not to share the api keys and that can control whole of our trading account. I request to check with client id. I created the app earlier but it's not in hidden state and not showing in active apps. But it's working as I can login using key.