generateSession is giving null

[forallatech]

@admin When User user = smartConnect.generateSession(clientId, password) is called user is getting null. I am not quite not sure what clientId and password are. Are they username and password while logging in or are they something else? Please help! this is urgent.

[vamshikrishna]

I'm also facing same issue. Password is PIN right? here is my code: SmartConnect smartConnect = new SmartConnect("<api_key>"); User user = smartConnect.generateSession(<clientId>, <password>, <totp>);

[Dipansu]

I am facing the sam issue

getting null value

[admin]

HI @pas22021990 said in generateSession is giving null:

S387068

Your account has been migrated kindly post your request you are trying to generate session.

[pas22021990]

@pas22021990
When i call customer care they said they will arrange a call back but I am not receiving any call from customer support. Could you please migrate my id S387068.

[admin]

HI @pas22021990 Kindly fill below form
https://docs.google.com/forms/u/1/d/e/1FAIpQLSdgpCiDhSBa_bsKsec002e9unbeQkipOLFAKW7DzPvmiowsaw/viewform

[pas22021990]

@admin No. How can i do it?

[admin]

HI @pas22021990 Have you migrated your account.

[pas22021990]

@admin I am also getting user null when user = smartConnect.generateSession(clientId, password) is called user is getting null.
below is my code snippet.
SmartConnect smartConnect = new SmartConnect(<api key>);
User user = smartConnect.generateSession(clientId,password);

Note: When i executed it first time it worked fine. second time onwards getting user null.
is it because of session related error?

[admin]

HI @forallatech Client id and password are same which you used to login your web based platform.