Issue while placing order and unauthorized order in my account.
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Hi @c_harish I am sharing this with our team. Allow me to update you in few time.
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@admin after this message of yours, i had three instances of below error while checking positions respectively @ 12:52, 12:54, 13:06.
HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)what is the permanent fix for this?
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Hi @c_harish we are facing some network issues .Our team has fixed it. Please retry and update us if you are facing similar issue.
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@admin looks like another similar day.
Facing same Internal Server Error while reading positions, orderbook, margin.
Ticks are coming almost 20 secs delayed.@admin, It's been 14 days since I wrote this post and faced this issue atleast a dozen times now. haven't gotten a single proper reply except for "we will revert to you back soon".
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Hi @c_harish we have shared this with our team we will revert you back soon.
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any updates on this, @admin.
even today facing issues with reading positions, orderbook and frequent HB failures when big move happens, despite running from AWS Mumbai server.
Couldn't parse the JSON response received from the server: b'<!doctype html><html lang="en"><head><title>HTTP Status 500 \xe2\x80\x93 Internal Server Error</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7) - topic:timeago_earlier,11 days
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hello @rajanprabu @kiran1808 @c_harish our team is working on this.we will update you in this.
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@c_harish said in Issue while placing order and unauthorized order in my account.:
luckily as I had margin just enough to buy options, it got rejected. What is the origin of the above order timestamped @ 14:28:23? At 14:28, neither was I using web terminal, nor was my script running.
This is very serious. Imagine order is executed and market went opposite. @bhaveshjain Please have a look at this issue. Its very tricky to handle such situations for algo traders. No one would like to have such situations.
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Hi @c_harish we will update you after checking the logs from our end.