Posts made by StocksDeveloper

Following 2 accounts are getting AB2001 - Internal Error while placing an order.

• N49430
• K631970

Same issue today as well.

Sample Account: D61531068

Hi Team,

Angel One's customers are complaining of no records showing on the holdings page, which indicates the holdings api is not returning any data today.

Please check.

Team,

Many customers are complaining of Wrong PNL being shown on API Position book response.

Please check

@admin users are saying that this is happening for future contracts & option orders are going through fine.

This is second day of the error.

So many accounts are affected by this major outage.

Error Message: Credentials wrong or login id not migrated to Smart API.. Angel error code: AB1007, Message: INTERNAL SERVER ERROR.

Account Number: R6880

Hello,

This issue only happens sometimes (not always) & it goes away after some time.

So today at around (2024-04-01 11:37:44.786 am); we could see that there was no margin data coming & then at around 11:40 it started coming again.

Sample Acc No: K631970

@Moderator_2 said in Reason for Rejection : 265:

As we verified, the error has been pushed from exchange. Kindly share us the API request/Scrip/Client code and issue date and time to clarify on which category the order has rejected by exchange.

@Moderator_2

3 days ago we gave you a screenshot which already had order id highlighted. That order id would have given you all the details you are asking; so I do not understand why are you asking it again??

Team,

There are 2 ongoing issues:

1. HTTP Status 500 – Internal Server Error (it is coming intermittently while reading order book)
2. Many order's order_status column is giving blank values

Sample account: RUCL1092

@Moderator_2
@admin

Our customers are also facing similar issues. Please see today's error details given below:

Angel ID: S281120
Order id & rejection reason visible on below screenshot.

It seems resolved now but check what happened. This is crucial & should not repeat.

It seems resolved now but check what happened. This is crucial & should not repeat.

@admin Please check asap.

Look into it asap.

Error: 504 Gateway Time-out

We are seeing major delay in angel api response, trying to communicate with their team.

This is happening since 12th Jan evening. Please investigate asap.

Latest Findings as per call with Angel's tech team:

• The orders were placed by Smart API
• The orders were placed at around 10:33 to 10:37
• Some orders were OPEN but not visible in orderbook of smartapi, angel website/mobile app, internal system that angel's customer care refers to (this is because client had called customer care to cancel open orders, but they could not see anything open)
• Although no open order was visible, the customer could see that margin utilized was high indicating that some order is open & consuming the margin
• This indicates that the issue lies with internal OMS & not Smart API
• Similar orders were placed in account (JJHM535) but it did not have any issue; only accounts (REMM1042 & REMM1052)
• Angel team are going to investigate further

Just looking at the nature of the issue, it is very critical & if it becomes widespread then it would be a disaster. Hence, we request you to investigate on priority.

Orderbook response from the api has order status columns as blank. See below:

Orders not visible on angel: